Accessibility Statement

We are committed to creating a digital experience that is usable, understandable, and inclusive for as many people as possible. This accessibility statement explains the measures we take to support an accessible website, the standards we aim to meet, and how users can request assistance if they encounter barriers. Our goal is to provide a practical and respectful experience for visitors using assistive technologies, alternative input methods, or custom browser settings.

We actively work toward WCAG 2.1 AA compliance, which means our pages are designed to follow widely recognised accessibility requirements for perceivable, operable, understandable, and robust content. In practice, this includes improving text contrast, supporting clear heading structure, providing meaningful labels, and ensuring that interactive elements remain usable across common devices and browsers. We also review content with accessibility in mind so that information remains easy to read and navigate.

Our accessible design approach includes screen-reader support for key page structures and content regions. We aim to use semantic HTML so that assistive technologies can interpret headings, lists, links, and form controls accurately. In addition, we strive to maintain logical reading order and descriptive text so that users relying on screen readers can move through the page efficiently and with confidence.

Navigation and Interaction

The site is intended to support keyboard navigation for users who cannot or prefer not to use a mouse. Users should be able to move through interactive elements using standard keyboard controls, with a visible focus indicator to show their current position on the page. We also aim to avoid keyboard traps and ensure that menus, buttons, and forms can be reached and operated in a predictable sequence.

To support a more accessible website, we try to keep forms and controls simple, consistent, and clearly named. Where possible, fields include helpful instructions and error messages that can be understood without relying on visual cues alone. We also seek to make links meaningful in context so that users can identify destinations without needing to scan surrounding text repeatedly.

Our content structure is designed to be straightforward, with headings that help users skim and jump to relevant sections. Accessible digital content benefits many people, including those using speech input, screen magnification, switch devices, or custom display settings. As part of our ongoing work, we review the site regularly and update patterns that may create barriers.

Ongoing Improvements

We recognise that accessibility is an ongoing responsibility, not a one-time task. For that reason, we periodically assess pages and components to improve the overall user experience. This can include refining colour usage, checking heading order, confirming that images have appropriate text alternatives, and making sure that dynamic elements remain accessible when content changes.

In our accessible experience review, we also consider how content behaves when users enlarge text, change browser settings, or browse with different assistive tools. The aim is to keep information readable and functional without requiring unnecessary workarounds. We value clarity, consistency, and flexibility so that a broader range of users can access essential information with less friction.

Accessibility support is important to us, and we welcome requests related to barriers that may prevent a person from accessing content or functionality. If you need information in an alternative format or encounter a section that is difficult to use, you may request assistance through the available contact route provided on the website. We will make reasonable efforts to respond to accessibility requests and improve the experience where possible.

Accessibility Standards and Scope

This statement applies to the public-facing digital experience and reflects our intention to align with accessible design best practices. While we work toward WCAG 2.1 AA conformance, some content may be updated over time as we continue to improve functionality and presentation. We aim to ensure that core pages remain usable with assistive technologies and that new content is created with accessibility in mind from the start.

We use a combination of design review, content checks, and technical adjustments to support inclusivity. That includes maintaining readable typography, avoiding unnecessary complexity, and ensuring that interactive elements are accessible by keyboard and screen reader. Where visual styling is used, we try to preserve sufficient contrast and prevent information from being conveyed by colour alone.

Users who require support can use the accessibility contact option provided on the website to report issues, request alternatives, or ask for clarification about content. We treat accessibility requests seriously and aim to address them in a reasonable timeframe. Our objective is to make the site easier to use for everyone while continuing to improve the experience over time.

Contact for Accessibility Requests

If you experience any difficulty using the site or need content in a different format, please use the website’s accessibility request contact method. This channel is intended for questions about barriers, requests for adjustments, and reports of features that may not be fully accessible. We do not list contact details here, but the request option is available on the website for users who need assistance.

We encourage users to share information about the page or feature they were using so that we can better understand the issue. Whether the concern relates to screen-reader support, keyboard navigation, document readability, or another accessibility matter, your request helps us continue improving the accessible website experience.

Our commitment is ongoing: to provide a clearer, more usable, and more inclusive digital space for all visitors. As we refine our content and technology, we will continue working toward stronger accessibility outcomes and a better experience for people using assistive tools or personalised browsing settings.